VA secretary again cites Memphis employee in calling for more accountability

In a rare briefing at the White House praised by lawmakers, Veterans Affairs Secretary David Shulkin again used the case of an employee in Memphis to call on Congress to pass legislation to improve "critically broken" accountability measures within the department. Shulkin outline 13 areas where he said the department needs to improve. The department provides medical care to more than 9 million veterans around the country. Representative DesJarlais made the following statement, "As our capable new secretary made clear, bureaucratic overlap and inefficiency are delaying health care for vets, which our country promised them."